Terms and conditions

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Terms And Conditions 

Please make sure that your vehicle is in a safe area with enough room for us to operate around it.

CANCELLATIONS

Please give us as much prior notice as possible in the event that you need to cancel your appointment.

A 50% charge of the booked appointment price will apply if we do not receive at least 48 hours notice.

 instances where we turn up to find the vehicle unavailable or you have forgotten your appointment.

In the unlikely event that your appointment has to be delayed or canceled by us, we will contact you as soon as possible.

We will not be held liable for any consequential losses resulting from such delay or cancellation.

BAD WEATHER CONDITIONS AND YOUR BOOKING

If you have an undercover area or suitable garage, we can still valet your vehicle. 

We will contact you by phone to confirm cancellation and to re-schedule a more suitable appointment if required.

CONTENTS OF YOUR VEHICLE AND YOUR BOOKING

If you have booked a service, please remove all your personal belongings, or put them in a bag away from the vehicle prior to my arrival

FULL ENGINE BAY CLEANING

The Engine Bay can be cleaned at your request and your risk. please check with your dealer to ensure that your vehicle engine and all ancillary components are safe to clean and advise us of any alarms, immobilizers or other electronic components fitted, prior to the commencement of the cleaning process.

BABY SEATS

Child seats must be refitted by you, we will NOT be able to re-fit child seats under any circumstances.

BUSINESS INSURANCE

We have full liability Insurance cover up to £1,000,000.

DAMAGES

We will not be held responsible for any damage to your vehicle arising from ill-fitting trim, loose or faulty parts, door mirrors held on with tape, etc.

Any paintwork that might be in poor condition like lacquer peeling or large stone chips, we can not be held responsible for damage occurring  

Please

ensure you make me aware of any potential problems or damage before we start the valet.

***You may request an Inspection Sheet prior to a service.***

PAYMENT

Payment can be made by cash or debit/credit card.